Get the visit price, then book if you want
Some people just want the estimate before they commit to a booking. Choose the brand, appliance type, and a mapped service address. The service call fee and labour rate are read from the booking system, then you choose the visit type, labour time, and an optional parts amount — the same estimated pricing breakdown as the booking portal, including GST.
Step 1 of booking
What needs fixing, and where?
Same brand, type, and map pin as the booking system. The service call fee and the labour rate are read from that system. Then choose the visit type, labour time, and a parts amount — the same estimated pricing breakdown as the booking portal, including GST.
Estimator questions
Is this the same as booking a repair?
This page is for customers who want the estimate first. The service call fee and labour rate come from the booking system. You then choose the visit type, labour time, and an optional parts amount, with 10% GST, the same way as the booking portal. Continue sends the type, brand, and mapped address so you only add contact details, the fault, and an optional address note.
Why do I have to pick an address from the list?
We use the same Google Maps lookup as the booking portal. Suggestions appear as you type. We can only estimate a visit we can pinpoint on the map — a free-typed address that isn’t selected from the presets can’t be used.
What does the service call cover?
The service call fee is the booking system’s rate for that brand, type, and address, including travel. First Visit uses that rate. More visits for any problem within 30 days, or the same problem within 90 days, set the service call fee to $0.00. Labour is the system’s rate for each 15 minutes, times the time you select (15 to 90 minutes). Parts are included only if you enter an amount. GST is 10% of the subtotal. It is an estimate of those lines, not a fixed price to complete every repair.
Do I have to book after I see the estimate?
No. You can stop at the estimate, call us, or request a callback. Continue only if you want to finish the booking online.